Frequently Asked Questions
How do I place my order on Rugged Menz website?
Go to our main navigation bar, browse items by category, and select the items you want to buy. After finalizing your choice(s) go for checkout, and select your shipping methods and payment options. Once you have made the payment your checkout will be complete.
Can I ship different items to different shipping addresses?
We process one shipping address per order. If you would like to ship to different addresses you could consider placing separate orders and making payments for them separately.
How do I check my order status?
Simply go to the Track Your Orders page. Please have your order number handy to insert into the required field.
Do I have to sign up to Rugged Menz account to buy something at ruggedmenz.com?
You are not required to create an account to place an order. You will have the option to simply proceed as a guest shopper. However, you may be missing out on several benefits available to registered users.
What forms of payment does Rugged Menz accept for online purchase?
We accept payments by Visa as well as payments by bKash, Rocket and cash-on-delivery.
When will my credit card be charged?
Your card will be charged after your card has been approved through SSL Commerz secured payment gateway.
What currency will my order be billed in?
Your billing amount will be shown in Bangladeshi Taka on the payment gateway.
How long will it take to receive my order?
Standard shipping time is 1-2 business days for inside Dhaka and 3-4 business days for Outside Dhaka
How is my order shipped?
We ship to your address (within Bangladesh) via courier services from our warehouse in Dhaka, Bangladesh. Once you check out, a courier service will automatically be assigned to your order based on the shipping address you have provided
How much charge for products delivery?
Inside Dhaka shipping charges start from BDT 70 and Outside Dhaka shipping charges start from BDT 130.